Main POS Module Order Entry Quick-Add Module Order Payment Driver Console Make-Line Console Real-Time Profit Monitoring Reports Documentation Downloads About POS Pizza Overview POS Pizza is a 32-Bit Windows Point of Sale Program for use by Pizza and Sandwich Shops that will act as a cash register to take orders at your front counter while the Order Console runs in the back at your make lines. POS Pizza will print Stick-On's for your Pizza Boxes or Sandwich Bags and will also print to many different types of receipt printers. Drivers can pickup deliveries and print delivery directions at the Driver Console. Track every aspect of your business with this product. "POS Pizza's base package includes a single order-entry station, a managers station, a drivers station, and up to 9 make-line stations, all for only $400 USD. Additional order entry stations can be added on for only $150 each." Key Features POS Pizza has the following key features: Very affordable - One of the most affordable full featured POS Systems available Separate Order Entry, Management, Dine-In, Driver, and Kitchen Modules for enhanced control and security Database can hold an unlimited number of Food Items, Toppings, Employees, Customers, Groups, etc. you are only limited by hard disk space. Support for ½ + ½ toppings. Orders can be split up to 9 different ways and sent to different make-line screens/printers. Internal Credit Card Processing using X-Charge Cognitive Label Printer support. DYMO LabelWriter support. Flexible Pricing. Quick Customer lookups with integrated Caller ID for all order entry stations. Built-In Time Clock. Order Tracking. Inventory Tracking. Order + Customer History. Marketing Lists (Mailing Labels) for New Customers, Lazy Customers, By Delivery Zone, and more... Driver Dispatch. Profit / Cost Live Meter Program. Easy to learn. Easy to teach to your employees. **Free Technical Support Block (3 Hours). Reliable and Stable. Full Service Dining Room Support More.... Download a full 60-day working version to see them all! Hardware Requirements Minimum: Celeron 1.2GHz w/256 RAM Windows 2000 SP2 SVGA 800x600 256 Color Wired Ethernet (If running on a network) Recommended: Pentium4 1.5 GHz w/Windows/XP Professional (512MB RAM+), Vista (32-Bit or 64-Bit)(1GB RAM+) 1000 MB/Sec Wired Ethernet (If running on a network) POS Pizza is very efficient and has a very low overhead, so it runs extremely fast on most hardware. You should have at least the recommended minimum amount of RAM that your version of Windows requires in order to have POS Pizza run properly. POS Pizza needs less than 30 Megs of Hard Disk space for a full install, but as you use the system the needed space requirement will grow. This is hardly an issue with todays systems. Since POS Pizza's overhead is very low, you will find that this system is rock solid and performs very well on most mid sized systems as well as on larger systems. The nice thing is that POS Pizza does not demand large amounts of hardware in order for it to operate. Additional Special Hardware With POS Pizza that's the nice thing... There are no special hardware requirements so to speak. Think of them more as options. With POS Pizza you have lots of flexibility as to what size of POS system you want to install. You can start out with everything, or start small and build up as you need to. POS Pizza will support any standard printer for receipts such as an InkJet, Laser, or Dot Matrix. If you have a printer attached to your Windows computer right now, odds are it will work with POS Pizza. You also have the option of using POS Printers as well, such as the Epson TM-U220. When printing to a standard printer you can choose to print to 8½ X 11 size pages or 5½ X 8½ size pages. The POS Printers print to continuous rolls of paper. You can also choose not to print at all, or only to print at certain stations. POS Pizza is extremely configurable and very scalable. Other optional components would include Electronic Cash Drawers, Touch-Screen Monitors, Light Pens, Label Printers, Customer Displays and a Caller ID Unit. When operating in Touch-Screen Mode no keyboard is needed since POS Pizza has an On-Screen Virtual Keyboard where data entry is required. Box Labels can be printed on a standard continuous feed printer, a Cognitive Label Printer or a DYMO LabelWriter series Label Printer. Networks POS Pizza is also compatible with any File-Sharing type network that supports Windows 32-Bit clients. POS Pizza has been tested with Novell Netware versions up to 6.0, as well as Windows/2000 Server, Solaris x86 Server Running Samba, and on various Windows Peer-To-Peer Networks. The only thing needed is that all of the machines on your network have FULL access to the directory where POS Pizza is installed. Again, a network is an option, if you are only running a single cash register station, no network is needed. If you want to run 2 or more nodes then a network is required. The upside to this is you can easily share other resources such as printers, so you won't have to buy a printer for each station. Order Console (Make-Line Stations) POS Pizza gives you the option of running up to 9 independent Make-Line screens in your different kitchen areas. These screens will show the order components that the cooks in that area need to make. Printers attached to these systems will print the strip tickets for the bags or boxes. POS Pizza comes with 3 different runtime modules for the Kitchen monitor. There is a 32-bit Windows module for running on Windows 32-bit platforms as well as a terminal type. The 3rd type is a Print-Only module that will send orders directly to a printer without using a screen. The terminal module is a Serial & TCP/IP Server module that is a Windows 32-bit Server that runs on a Windows system in the background and communicates to a Terminal such as a WYSE-150. The nice thing with these terminals is they are very affordable and a better option in many cases than using a PC as your order console. The server can run on any of your existing Windows machines and can be run along with the main POS terminal so you won't need extra PC's to run the order console server. Basic Inventory POS Pizza tracks the toppings, components, and whole items that are sold on every transaction. This data is stored in a history file that can be searched by many of the reports. For example, do you want to know how many ounces of pepperoni you sell on Thursdays? Not a problem, you can access this data and decide what data to look for, what time periods to look at, and more... Filter reports by selecting certain date ranges, or a day (or days) of the week. POS Pizza will also track your Top 20 Selling Items, as well as your least sold items. You can also track your costs and profits for your inventory items. Customer Data POS Pizza will keep track of your customers in an easy to use database. Did a customer write you a bad check? No problem, mark that customer and they will not be able to pay by check again. Look up customers by name, street, customer ID, or phone number. View their last 3 orders or even import them as a new order. View their total number of orders, total $$$ spent and more. Also generate customer reports, such as phone lists, customer mailing labels, marketing, and Top 20 customer reports by total spent, or by total orders and more. Also give credits to customers or allow customers to run tabs or have in-house accounts. Employee Data POS Pizza also helps you track your employees. Use of the database is an optional setting. This database keeps track of general employee information as well as tracks hours, mileage, cost, delivery payment methods and more. Each employee is assigned their own log on ID & Password. You can control what each employee can do, where they can log in, and what features that they have access to while logged into the main POS, or you can even choose not to allow them to login at all. This is useful for Non-Cashier employees who you will want to use the time-clock feature, but not access the order taking or drivers stations. You can also control the number of orders that drivers can carry on a single delivery, on a driver-by-driver basis. Generate Employee telephone lists, Payroll reports, Delivery Time Tracking or Driver Closeout reports. Hours for each employee are tracked by a built-in time clock on the POS stations, and the driver console. Each Employee entry will store the last 300 time clock transactions for that employee. Reporting POS Pizza can also do a host of different reports about your inventory, customers, and employees. Some of these were briefly mentioned above but the number of reporting options is very flexible with POS Pizza. Most reports can be filtered so you get only the data you want to see. Set Date Ranges, Filters for Only certain days of the week, and searches by specific products. There are also reports for your least sold products, top 20 selling products, Profits, History of Transactions, Daily Cash/Tax Reports and more. You can also generate Customer Phone Lists, Mailing (Marketing) Labels and Top-20 Reports too. If you have added on the Enhanced Caller ID server, you will also have full reporting of inbound calls, outbound calls, and call statistics which are very useful for helping you determine your telephone line usage. All reports can be saved as Stand-Alone Executable Program Files. What this means is that you can save certain reports and take them home and easily view or print them again without even having POS Pizza installed on the other computer! Try It For Free! The best way for you to see and try all of these features for FREE is to download POS Pizza right now and run it in your business for 60-Days! POS Pizza will run on your system for 60 Days. Any Data that you create during this trial period will be retained after you license the product. This means you get a seamless transition from your trial period into the fully licensed product. If you have any questions about POS Pizza or any of our other products please feel free to contact us! To Download POS Pizza now click here! Pricing POS Pizza's base package includes a single node license that can be used for order-entry/cashout/register station or Dine-In station. System also includes a managers station, a drivers station, and up to 9 make-line stations, all for only $400 USD. Additional order entry or Dine-In stations can be added on for only $150 each. Other Add-Ons: Basic Caller-ID Support — Free Enhanced Caller-ID Support with Call Logging and Reporting — $49 USD Kitchen Print Module for specific items on std. receipt printer — Free Automatic Backup Utility — Free Enhancement Packs — Free Auto-Customer Merge Utility — Free Full Service Dine-In Module — Included, but requires a node license POS Pizza is an active project for Summit Computer Networks, and we are constantly improving the product and releasing add-ons for it. Visit our downloads page for a complete list of available add-ons. Purchasing POS Pizza To purchase POS Pizza you can call us at 888-452-3847, (and 724-779-6390) or you can purchase on line at www.summitcn.com/purchase.html. Please feel free to contact us if you have any questions. ** Effective June 1st, 2010 Summit Computer Networks will charge for telephone tech support. Due to the unusually high volume of support issues that are not POS Pizza issues (eg. Windows Networking, Windows Printing, Windows Rights) we are now charging for technical support. We have changed our technical support policy to the one below effective June 01, 2010. Customers will continue to get free support, but in a limited quantity with initial POS system purchases. Additional hours can be purchased once the free ones have been used up. Please read the policy below to gain a full understanding of what is covered and what is not covered under our technical support. Technical Support Policy Telephone based technical support is available in 3-Hour blocks that can be used for support of POS Pizza. When you initially purchase POS Pizza's base package you will receive one 3-Hour block of support time free with your purchase. Purchases of Node count upgrades are not eligable for any free hours of tech support. Purchases of upgrades to the POS system will receive 1 free hour with the purchase. An upgrade is a paid upgrade, and does not include free updates. What is Not Covered: Our technical support does NOT cover any issues that are not directly controlled by settings within our software package. Any issues that require modifying the Windows Registry, Control Panel, Security Settings, Network Settings, or any other "Windows" (or OS) settings are NOT covered by us! System BIOS and/or hardware settings, Network Adapter Settings, Printer Settings, Printer Driver Settings, Printer dip switch settings, or any other setting that is not controlled from within the POS Pizza software is NOT covered by our technical support. We do not cover any HARDWARE issues whatsoever. What *IS* Covered: Our technical support will cover any and all issues that can be resolved by changing a setting inside of the POS Pizza program. This includes setting up menus, employees, customers, printing, cash drawers, poll displays, make stations, and other devices from within the POS Pizza software. Any hardware that is going to be used with the system must be properly configured at the hardware level prior to attempting to make it work with POS Pizza. In other words, any cabling, drivers, and driver settings should be setup and the device tested prior to contacting Summit's Technical Support. Technical support will also provide information on recommended hardware for use with POS Pizza as well as other pre-sales questions free of charge. Technical Support Time Blocks: Telephone Technical Support Blocks can be purchased at the price of $105 USD for a 3-Hour block of time. These hours can then be used in accordance with the information above for support of the POS Pizza software. Any un-used time will expire 1 Year after the purchase or issue date. Technical Support Time Blocks are non-transferrable, the support hours may only be used by the original purchaser of the time blocks. Free Time Blocks are also not transferrable, and may only be used by the original holder of the free hours. Other Support Methods: Summit Computer Networks still offers FREE technical support via the support forums and by email. Please note that some issues may not be resolvable by these means and will need to be resolved by telephone. Issues will not be resolved by very lengthy email's or posts on the forums if they are very involved and are something that should be handled by telephone. Many issues have already been solved for and by other users on the Support Forums, so please search there first. Refund/Return Policy Since our software has a "Trial" period associated with it, there will be Absolutely NO refunds issued once a permanent license code has been sent, faxed or emailed to the customer (or reseller) from Summit Computer Networks, Inc. For our POS Pizza customers we can issue a temporary license code that will allow you to effectively evaluate and use the software in a multi-user (node) environment prior to making any purchases. Please contact us by email, fax, or by telephone to request your temporary license. Temporary (Trial) licenses can be granted over the phone as long as you have the business settings information for the program available. Temporary licenses are Only available for our POS Pizza and Dine-In Module Products.