Main POS Module Order Entry Quick-Add Module Add Items to Order Add/Modify Toppings on Item Order Payment Management Utility Driver Console Make-Line Console Online Ordering Real-Time Profit Monitoring Documentation Downloads About POS Pizza Overview POS Pizza is a low cost Pizza POS (point of sale system) designed for Pizza shops and sandwich shops. This software is very easy to learn and to teach to your employees. The point of sale system is designed for delivery, carry-out or dine-in type restaurant businesses. Full support for half and half toppings, caller ID, touch screen monitors, online ordering, driver dispatch (pizza delivery software), make lines, and more. A fully functional free version of POS Pizza is also available without the need to register the software in any way. Just download it and begin using it absolutely free! POS Pizza is a "Software Only" package that supports Windows XP, and newer. This system is optimized for Windows 7 users, and was designed around the newer versions of Windows. If you need Point of Sale system hardware that works well with POS Pizza, visit this link to POS World. "When you purchase POS Pizza's base package, you get a single order-entry station license, management, driver dispatch, and make-lines, all for only $475 USD. Additional order entry station licenses can be added on for only $175 each and can be added on at any time. No monthly or recurring fees ever." Key Features of our pizza delivery pos systems POS Pizza has the following key features: Very Affordable - One of the most affordable full-featured POS systems available Free Version that is extremely useable (not crippled) but does not offer all of the extras of the full version. Free 3-Hour Telephone Tech support block with full version purchase (On average most people only use 1.5 hours for initial setup and configuration) Free Web and Email Support Extremely easy to learn, easy to use, and easy to teach your employees Very Reliable, POS Pizza has been around for over 10 years and is a solid running product Easily handles Dine-In, Cary-Out, and Delivery Type Orders Calculated Delivery Fees based on area Blocked Delivery based on area Google Maps 1/2 and 1/2 Toppings Specials, Flexible Pricing Schemes and Menu Groups Restrict Menu Items by time of day or day of week Unlimited Toppings per Item Unlimited Items Unlimited Menu Item Categories Employee Time Clock Magnetic Card Log-in and Time Clock Access Virtually Endless User Security Settings for Each Employee / System User True Client/Server Architecture on Multi-User version allowing access from across the Internet Remotely Access Multiple Sites without the use of 3rd Party Software or Services (CS Version and Internet access Required) Integrated PA-DSS Compliant Credit Card Processing Integrated Gift Card Processing Fully Internal Gift Card Processing without using a credit card processor saves money, external processor may also be used Customer Loyalty Customer Accounts/Tabs for in-house customer accounting Customer Credits Integrated Caller ID Fast Customer Lookups Full Customer Order History Recall and Duplicate Previous Order Time-Delayed Future Orders Online Ordering Split Orders Multiple Ways into separate checks Age Verification for certain Items when sold (Optional Drivers License Scanning in regions that support standard magnetic stripes on licenses) Kitchen Printers Box Label Printing Make Line Screens Fully configurable customer receipts Flexible Printing Layouts Multiple Sales Tax Layouts will support various types of taxes including Canadian PST/GST system Flexible Currency setup Touch-Screen Support Customer Poll Display Support Cash Drawer Support Mag Card Reader Support Multiple Database Support (eg. Training, Regular) Customer Discounts / Comp based on cashier user level Delivery Driver Dispatch Console Dine-In Module (for table service) Real-Time Profit monitoring meter that can run anywhere, even from home across the internet Over 60 Different Reports and Report Variations More... Hardware Requirements Minimum: Atom 570 single core w/ min RAM needed for current OS Windows XP SP2 SVGA 800x600 (Higher Res Recommended) Network Interface (Wired or WiFi) (for CS Version) Recommended: Pentium-class 2.0 GHz w/Windows/XP Professional (512 MB RAM+), Vista/Win7 (32-Bit or 64-Bit)(1 GB RAM+) 100 MB/Sec Wired Ethernet (If running CS Version) POS Pizza is very efficient and has a very low overhead, so it runs extremely fast on most hardware. You should have at least the recommended minimum amount of RAM that your version of Windows requires in order to have POS Pizza run properly. POS Pizza needs less than 25 Megs of Hard Disk space for a full install, but as you use the system the needed space requirement will grow. This is hardly an issue with todays systems. Since POS Pizza's overhead is very low, you will find that it is rock solid and performs very well on most small to mid-sized systems as well as on larger systems. The nice thing is that POS Pizza does not demand large amounts of hardware in order for it to operate, and runs quite well on minimal hardware. If you are running a multi-user system the one computer that should have some extra horse-power would be the one that is running the server portion. More speed, and more RAM are always helpful on your server computer. Additional Special Hardware With POS Pizza that's the nice thing... There are no special hardware requirements so to speak. Think of them more as options. With POS Pizza you have lots of flexibility as to what size of POS system you want to install. You can start out with everything, or start small and build up as you need to. POS Pizza will support any standard printer for receipts such as an InkJet, Laser, or Dot Matrix. If you have a printer attached to your Windows computer right now, odds are it will work with POS Pizza. You also have the option of using POS Printers as well, such as the Epson TM-U220, or the thermal TM-88 series. When printing to a standard printer you can choose to print to 8½ X 11 size pages or 5½ X 8½ size pages. The POS Printers print to continuous rolls of paper. You can also choose not to print at all, or only to print at certain stations. POS Pizza is extremely configurable and very scalable. Other optional components would include Electronic Cash Drawers, Touch-Screen Monitors, Mag Card Readers, Label Printers, Customer Displays and a Caller ID Unit. When operating in Touch-Screen Mode no keyboard is needed since POS Pizza has an On-Screen Virtual Keyboard where data entry is required. Box Labels can be printed on a standard continuous feed printer, a Cognitive Label Printer or a DYMO LabelWriter series Label Printer. Networks POS Pizza [CS] is a full client/server package that includes a TCP/IP database server and the client package. The server gets installed on one machine, and the client package gets installed on machines that you want to run the various parts of the software from. You can even install the server and the client on the same machine. The server is very light-weight, and does not need to be run on a dedicated computer, or a "server" version of Windows. The server is compatible with all versions of Windows (XP or higher). Setting up the server is a fairly easy process, and the client packages can all auto-detect the server making setup even easier yet! If you are running a single station, then you don't even need to worry about setting up a server since POS Pizza also gives you a full stand alone version [SA]. When you purchase the software, you get access to both the CS and the SA versions, so which one you decide to run is entirely up to you (you can only run 1 or the other at a time). Even if you start out on the stand alone version, and then down the road switch over as you grow, there are no added costs (unless you add additional order-entry station counts to your license). Make-Line Stations POS Pizza gives you the option of splitting your order items up into 4 separate areas. Multiple make-line screens can service each of these 4 areas. Each one of these can be assigned to a different food or kitchen area, so the workers in that area only see items that pertain to their specific area. Lines can be serviced by Screens, Label Printers (Box or Bag Labels), or Receipt (slip) printers, in any combination. You can even set it up so that when an item is completed in one area that it is bounced to a new area for further handling. Inventory Management POS Pizza tracks the toppings, components, and whole items that are sold on every transaction. This data is stored in your current database and can later be retrieved or searched for reporting purposes. You can use the inventory system to get detailed, or you can just use it for general reporting, or not at all. The choice is entirely yours. If you use full inventory tracking, all of the component item amounts are tracked by the system as they are used in the making of items that you will sell using the system. You can use the provided tools to add to your inventory or to do a physical count. There are various reports for the inventory items including a report for items/components that are running low, and need to be re-ordered. Low components will also show in yellow or red (depending on how low they are at the time) in the order-entry modules whenever you are adding items to an order that use these toppings or components. Customers POS Pizza makes keeping track of your customers easy. Did a customer write you a bad check? No problem, mark that customer and they will not be able to pay by check again. Look up customers by name, street, customer ID, or phone number. View their order history, or even import an old order as a new order. View their total number of orders, total $$$ spent and more. Also generate customer reports, such as phone lists, customer mailing labels, marketing, and Top 20 customer reports by total spent, or by total orders and more. Also give credits to customers or allow customers to run tabs or have in-house accounts. Customer Loyalty POS Pizza uses an internal "Points" tracking system to give you a lot of flexibility in setting up a customer loyatly or rewards program. You can decide if (and which) items purchased will give the customer points, as well as sell items for X number of points (if the customer has the points available). This is very flexible since the points can be setup on any items that you choose and can have any value or meaning that you choose. Online Ordering POS Pizza offers a fully integrated web-based ordering system that is very easy to setup and use. No extra monthly fees since it is it's own service! No programming or web development knowledge is needed either! Simply decide which categories are to be included on your online menu, exclude any items that you don't want to be available online, and you are ready to go. This is all done right from inside of the Management Utility Program. Look at these features: Allow customers to place orders via the web Orders are all processed in real-time. Pricing and inventory changes made in the Management Utility take effect immediately for online orders. Orders will print to printers, and go to make-lines just as if they were placed at the main order entry station. Fraud Prevention - Only existing customers that you designate will be allowed to place orders online. *Customer account creation/modification is possible with a free add-on CGI module. Flexible schedules - closes server at certain times of the day and/or certain days of the week. 3 changeable schedules + 1 fixed (closed all day) are available to be assigned to any day of the week. No HTML coding or web programming knowledge needed. No Online Ordering Service Provider Fees to pay. Easily determine what menu items are available online right from the Management Utility Program. Items and Categories can use images for each category or item. 3 ordering templates included. Use one of these, or create your own. 100% HTML based so it is fully compatible with all platforms, and even smart phones. Small, fast and reliable Employees / Users POS Pizza also helps you track your employees. The database keeps track of general employee information as well as tracks hours, mileage, cost, delivery payment methods and more. Each employee is assigned their own log on ID & Password, and can also use a magnetic card for logins. You can control what each employee can do, where they can log in, and what features that they have access to, once they get there. The security system used by POS Pizza is extensive (but easy to use), and gives you a lot of flexibility in setting up system users depending on what their role is in your business. You can also view delivery driver reports, and employee payroll reports, as well as export payroll data to a CSV file that can be imported by payroll software or uploaded to payroll services. Driver Dispatch POS Pizza also gives you a Driver Dispatch module or Driver Console that will help drivers manage delivery orders. Drivers log in to this station, pick up orders, deliver them, and then finally check orders back in as delivered. You can run multiple driver's stations if needed. Reporting POS Pizza can also do a host of different reports about your inventory, customers, employees, gift cards, and tracking reports that can track order edits, and many other things that go on. Some of these were mentioned above but the number of reporting options is very flexible with POS Pizza. Most reports can be filtered so you get only the data you want to see. Set Date Ranges, and searches by specific products, and more. There are also reports for your least popular products as well as best sellers, top XX products, Profits, Delivery Times, Drawer Closeouts, and more. To see some of these reports download POS Pizza [LT] and install the sample data. If you have added on the Enhanced Caller ID, you will also have full reporting of inbound calls, outbound calls, and call statistics which are very useful for helping you determine your telephone line usage. All reports can be saved as Stand-Alone Executable Program Files. What this means is that you can save certain reports and take them home and easily view or print them again without even having POS Pizza installed on the other computer! Which Version is for me? POS Pizza is available in 3 different versions. The [CS] Version is the Full Client/Server (Multi-User) version, the [SA] is the Full stand-alone (single-user) version, and the [LT] is the Free version of the software (also single-user). The Full versions require a license (you can use either with a valid license), and the Free version is completely Free to use as long as you want. Below is a table showing some of the differences in the different versions. Click Here for a PDF comparision chart. Feature / Version [CS] Full [SA] Full [LT] Free Number of Databases 8 per server entry per station 8 1 Item Categories Unlimited Unlimited 5 Inventory Items Unlimited Unlimited Unlimited Toppings/Mods per Item Unlimited Unlimited Unlimited Gift Cards Internal or External Internal or External External Credit / Debit Card Integration Yes Yes Yes Online Ordering Yes No No Full Customer Receipt Customization Yes Yes No Caller ID Support Yes Yes Yes Customer Loyalty Yes Yes Yes Mag-Card Logins & Time-Clock Yes Yes Yes Make-Line Printing slips & lables slips slips Make-Line Screens Yes No No Driver Dispatch Console Yes No No Dine-In Module Yes No No Quick-Order Module Yes Yes No Item Groups Yes Yes No Enhanced Item Pricing Schemes Yes Yes No Menu Item Time-Of-Day / Day-Of-Week Restriction Yes Yes No Age Verification Yes Yes No Remote Access Yes Requires 3rd Party Service Requires 3rd Party Service Multi-Site Remote Management Yes No No Delayed (Future) Order Handling Yes Yes No Maximum # of Order-Taking Stations 16 1 1 Get it Now For Free! You can download POS Pizza [LT] right now and use it free of charge. Doesn't have the features you need? Well download it anyway and try it out, since it still has all of the core features of the Full versions of POS Pizza. If you decide that this version will meet your needs...GREAT! We hope that you enjoy it and that it helps your business grow. To Download POS Pizza [LT] click here! For more information on POS Pizza [LT] visit it's main website here. Full Version Pricing POS Pizza's base package starts at $475 USD and includes a single order station license that can be used for order-entry/cashout/register station. You can choose to use either the [SA] or [CS] version of the package depending upon your needs, and change versions at any time that you choose. Additional order entry licenses can be added at any time for only $175 each. Note: Upgrade pricing is available if your current version is 4.x or 5.x. Call for upgrade pricing. More than 1 Order entry station requires a license for each station. Additional modules like on-line ordering and the Dine-In module also utilize an order-entry license. Other Add-Ons: Basic Caller-ID Add-On — Free Enhanced Caller-ID Add-On with Call Logging and Reporting — $49 USD Software Updates within the same version — Free 3-Hour Telephone Tech support block (first one is free w/Full Version Base Package Purchase) — $105 USD POS Pizza is an active project for Summit Computer Networks, and we are constantly improving the product and releasing add-ons for it. Visit our downloads page for a complete list of available add-ons. Purchasing POS Pizza To purchase POS Pizza you can call us at 888-452-3847, (and 724-779-6390). If you live outside of the US or Canada, please call 1-724-779-6390 and select option 1, or email us and request a small security app that will allow you to send your personal data to us in an encrypted format protecting your privacy. Please feel free to contact us if you have any questions. Technical Support Policy Telephone based technical support is available in 3-Hour blocks that can be used for support of POS Pizza. When you initially purchase POS Pizza's base package you will receive one 3-Hour block of support time free with your purchase. Purchases of Node count upgrades are not eligable for any free hours of tech support. Purchases of upgrades to the POS system will receive 1 free hour with the purchase. An upgrade is a paid upgrade, and does not include free updates. What is Not Covered: Our technical support does NOT cover any issues that are not directly controlled by settings within our software package. Any issues that require modifying the Windows Registry, Control Panel, Security Settings, Network Settings, or any other "Windows" (or OS) settings are NOT covered by us! System BIOS and/or hardware settings, Network Adapter Settings, Printer Settings, Printer Driver Settings, Printer dip switch settings, or any other setting that is not controlled from within the POS Pizza software is NOT covered by our technical support. We do not cover any HARDWARE issues whatsoever. What *IS* Covered: Our technical support will cover any and all issues that can be resolved by changing a setting inside of the POS Pizza program. This includes setting up menus, employees, customers, printing, cash drawers, poll displays, make stations, and other devices from within the POS Pizza software. Any hardware that is going to be used with the system must be properly configured at the hardware level prior to attempting to make it work with POS Pizza. In other words, any cabling, drivers, and driver settings should be setup and the device tested prior to contacting Summit's Technical Support. Technical support will also provide information on recommended hardware for use with POS Pizza as well as other pre-sales questions free of charge. Technical Support Time Blocks: Telephone Technical Support Blocks can be purchased at the price of $105 USD for a 3-Hour block of time. These hours can then be used in accordance with the information above for support of the POS Pizza software. Technical Support Time Blocks are non-transferrable, the support hours may only be used by the original purchaser of the time blocks. Free Time Blocks are also not transferrable, and may only be used by the original holder of the free hours. Other Support Methods: Summit Computer Networks still offers FREE technical support via the support forums and by email. Please note that some issues may not be resolvable by these means and will need to be resolved by telephone. Issues will not be resolved by very lengthy email's or posts on the forums if they are very involved and are something that should be handled by telephone. Many issues have already been solved for and by other users on the Support Forums, so please search there first or look in the supplied documentation for POS Pizza. Hardware Dongles (License) POS Pizza's Full versions require that a hardware dongle be attached to the USB port on the server (for CS version), or the PC running the software (SA version). Once you receive your dongle, you will need to "activate" it with us. Once a dongle is activated, IT WILL NOT BE REPLACED WITHOUT FIRST SENDING BACK THE ORIGINAL. What this means is that if you lose your dongle, you lost your license and will need to purchase another one at full price, sorry but we cannot make any exceptions. Defective dongles will be replaced either Free or for a small fee if we can positively confirm that it is the same one that we originally sent to you. *It is recommended to add this software to your business insurance policy to protect against lost or stolen hardware dongles. You should also keep your server out of the main area where employees are so that the dongle cannot be removed by an employee. Refund/Return Policy You can return POS Pizza for a **full refund if done within 30 days of your original purchase date. To do a return the ORIGINAL dongle must be returned to us and verified by our support department before the refund can be processed. Once this is done a refund will be issued to the original purchaser of the software. It is also recommended to fully evaluate the LT version of the software to find out if it will meet your needs before purchasing the full version software. ** Any support hours used after the purchase period will be deducted from the refund amount.